Accessibility
Statement

1. Our Commitment

Dual Harmony Integrative Health is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website, www.dualharmonyhealth.com, is inclusive.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. We strive to conform to WCAG 2.1 level AA standards.

3. Key Accessibility Features

To help all users access our health resources, we focus on:

• Navigation: Providing clear headings and a logical site structure.

• Readability: Using high-contrast color palettes (such as our sage, beige, and warm blue) that remain legible for users with visual impairments.

• Alternative Text: Including alt-text for meaningful images and icons.

• Keyboard Accessibility: Ensuring that our informational pages and contact forms can be navigated using a keyboard.

4. Third-Party Content

Please note that while we strive for accessibility on our main site, certain third-party elements (such as our external booking portal) are managed by outside vendors. We choose vendors who prioritize accessibility, but we cannot guarantee full conformance for those external platforms.

5. Feedback & Support

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance scheduling an appointment, please contact us:

• Phone: 904-333-0180

• Email: info@dualharmonyhealth.com

• Response Time: We try to respond to feedback within 2 business days.

6. Formal Complaints

If you are not satisfied with our response to your accessibility inquiry, you may contact our Privacy Officer via the phone number listed above to discuss further accommodations.