Privacy Policy

1. Introduction

Dual Harmony Integrative Health ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information on our website, www.dualharmonyhealth.com, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

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2. Protected Health Information (PHI)

This website is primarily an informational resource. We do not collect or store Protected Health Information (PHI) directly on this website's servers.

• Third-Party Booking: To schedule an appointment, you will be redirected to our secure, HIPAA-compliant third-party booking platform. Your interactions with that platform are governed by their specific security protocols and our Business Associate Agreement (BAA) with them.

• Communication: Information sent via our "Contact Us" form is not encrypted. Please do not send sensitive clinical information or PHI through the general contact form.

3. Information We Collect

• Personal Information: We only collect personally identifiable information (such as name, email, or phone number) that you voluntarily provide via contact forms.

• Non-Personal Information: We automatically collect certain technical data, such as IP addresses, browser types, and pages visited, to improve website functionality and user experience.

4. How We Use Your Information

We use the information collected to:

• Respond to your inquiries.

• Improve our website design and "Editorial Wellness" user experience.

• Ensure the security and integrity of our digital platform.

5. HIPAA Compliance and Security

We maintain administrative, technical, and physical safeguards to protect the limited information collected on this site. However, because the internet is not 100% secure, we encourage you to use our designated secure portal for all clinical communications.

6. Third-Party Links

Our website contains links to external sites (such as the booking portal). We are not responsible for the privacy practices of third-party sites. We recommend reviewing the privacy policies of any external site you visit.

7. Your Rights

Under HIPAA, you have the right to:

• Request a copy of your medical records.

• Request amendments to your health information.

• Receive an accounting of disclosures.

• File a complaint if you believe your privacy rights have been violated.

8. Contact Information

For questions regarding this Privacy Policy or our privacy practices, please contact us at:

Dual Harmony Integrative Health 904-333-0180